Solution
No Frozen Latte…
Brock said the robber came from behind him and immediately told him not to make a move and to keep his eyes and hands on the fridge the whole time.
If he did exactly as he said and the man held him from behind, he could have felt the man’s beard but he could not have known the man was bald.
The loophole in his story meant he was lying; the only reason he would lie would be if he was hiding something… a fake robbery.